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Nope! All essential drivers and software is loaded & configured! All you need to do is install your programs and link any cloud accounts to your new PC.
Yes! Our prebuilt PCs come standard with a limited warranty to be free of defect or premature failure. BYOP commissions are warrantied for labor only. Our modded systems and loops are warrantied for 1 year, while our standard builds are covered for 3 years from date of purchase/deployment.
Of course! We build for enthusiasts and, having up gradable parts is a must- its part of our core values.
We sure can! We can make special arraignments with an up-charge for higher level parts and add-ons.
Generally, no. We love pushing our systems to the limit; and encourage you do the same. Only under special circumstances (like physical damage) void coverage.
Usually nothing serious. But should something break, parts can be replaced at MSRP in most cases.
It is determined on a case-by-case basis.
All returned systems are meticulously inspected before issuing a refund of any type.
BNIB stands for Brand New In Box (sealed) & BNOB stands for Brand New Open Box.
Unfortunately, all items depreciate in value over time. Use, dust, dirt, abuse, neglect & environmental situations can and do affect equipment longevity and thus, inject too many factors for ApexAlpha Labs to re-use reliably in another build.
No, we do not accept trades of any kind.
Yuck! We never install garbage anti-virus suites or trial/subscription software packages.